Contact information
CONTACT INFORMATION
Zahara — Customer Support
We're here to help! Whether you have a question about your order, need assistance with a return or exchange, or simply want to share feedback, don't hesitate to reach out. We take every message seriously and are committed to providing you with a prompt and helpful response.
Email bradleycho32@gmail.com
This is our primary method of contact. Please include the following in your message to help us assist you as quickly as possible:
- Your full name
- Your order number (if applicable)
- A brief description of your question or concern
Response Times
We aim to respond to all inquiries within 1–3 business days. During peak periods or major holidays, response times may be slightly longer. We appreciate your patience.
Returns & Exchanges
For all return and exchange requests, please email bradleycho32@gmail.com with your order number and reason for the request. Our team will guide you through the process in accordance with our Return Policy.
Damaged or Defective Items
If you received a damaged or defective item, please contact us at bradleycho32@gmail.com within 48 hours of delivery. Be sure to include your order number and a description of the issue so we can resolve it promptly.
Feedback
We love hearing from our customers. If you'd like to share your experience or suggestions for improvement, please reach out to us at bradleycho32@gmail.com. Your feedback helps us grow and serve you better.
Website zahara.com